Contact & Support

How to reach the right place for help with the Modelo Mini Fridge.

About This Website

modelominifridge.com is the official US brand site for the Modelo Mini Fridge — the 3.2 cu ft licensed Modelo Especial compact refrigerator manufactured by Koolatron. The site introduces the product and routes purchases to Amazon, where every order, payment, shipment, return, and warranty case is handled.

Order Support — Through Amazon

Every Modelo Mini Fridge order is fulfilled by Amazon, so the fastest help with anything tied to a purchase comes directly from Amazon customer service. Use the contact options inside your Amazon order page for the quickest response.

Shipping & Delivery

Tracking, missing packages, late deliveries, and address changes.

Returns & Replacements

Return windows, refunds, and replacement units are processed inside your Amazon account.

Payments & Billing

Charges, invoicing, gift cards, and payment-method issues are handled by Amazon.

Defects & Warranty

Cooling issues or defective unit complaints? Open the case from your order page.

Brand & Product Support

For product questions outside of an existing Amazon order — manuals, parts, or warranty registration — Koolatron, the licensed manufacturer, can be reached directly:

Phone (North America)

1-800-265-8456

Monday–Friday, 9 am – 5 pm EST

Please include the order number when contacting Koolatron about a specific unit. Order, shipping, refund, and replacement actions still need to be performed through Amazon.

For website administration matters only, please use the contact details listed in this domain's WHOIS record.